In a world of constant change, where agility is required of our organisations and of ourselves, Emotional Intelligence can be the key difference between struggling and thriving. Emotional Intelligence (otherwise known as Emotional Quotient or EQ) can be defined as the ability to recognise and manage our own emotions and recognise and influence the emotions of others.

 

Research shows that when IQ and technical skills are similar, Emotional Intelligence accounts for 90% of what makes people move up the success ladder (Harvard Business Review, January 2004).

 

Being a successful leader requires us to be self-aware. This means having the ability to recognise our emotions and the effect they have on us, our team and our team’s performance.

 

This Masterclass will help you to understand and develop your Emotional Intelligence. It will help you recognise your strengths and weaknesses, as well as increasing your self-awareness about your own preferences, values and biases. It will provide you with tools to increase your resilience, supporting you to cope with more emotionally challenging situations at work. You will gain an understanding of the importance of empathy in developing social awareness and navigating more difficult interpersonal dynamics like conflict and relationship repair.

 

The programme is offered in two formats:

• Taster Session
• Masterclass

The Taster Session and the Masterclass are designed and delivered independently.

 

The Taster Session is designed to introduce you to the topic of Emotional Intelligence and how it impacts relationships and performance. It provides a unique opportunity to sample the material, ask questions and meet those involved in developing and delivering the Masterclass.