Workplace negotiation can be difficult, but it doesn’t have to equal confrontation.

 

This micro-credential is ideal for leaders and professionals from any sector who want to become skilled negotiators who get great outcomes and strengthen working relationships.

 

Analyse workplace negotiation scenarios

Critically analyse conflict and negotiation situations in the workplace, including the mix of distributive and integrative issues, and identify effective responses to them. Explore how to deploy strategies within dynamic situations.

 

Diagnose situations and plan for negotiation

Examine how to diagnose situations that can generate workplace conflict and consider how best to prepare for negotiation and conflict management. Explore principles and tools for understanding the negotiation situation, and how to customise your negotiation tactics and strategy.

 

Design deals that work for all parties

Learn how to generate solutions to conflict and design interest-based deals that maximise value for all parties. Use clear and actionable leadership principles and tactics to ensure agreed outcomes can be executed following the negotiation.

 

Develop confidence in your negotiation skills

Gain confidence in your negotiation practice and skills through experience, via case analysis, negotiations simulations and negotiation role-plays. Ensure you have the skills and knowledge to negotiate effectively and ethically.