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Introduction to Hospitality Skills (Café and Restaurant Services) (Level 2)

Future Skills is a Category 1 NZQA-accredited tertiary provider based in Auckland that offers industry-aligned programmes in hospitality, healthcare, construction, business, IT, and more. They focus on practical, hands-on learning to prepare graduates for entry-level work and further training. The hospitality programme is delivered with dedicated facilities including a fully equipped training kitchen at the Wiri / Manukau Campus.

 

Why Study This Programme (Student-Friendly Benefits)

This certificate is perfect for international students who want to:

  • Start a career in hospitality, cafés, or food service.
  • Learn practical food, beverage and basic service skills — including barista, cookery, café & restaurant basics.
  • Gain skills that employers value in a fast-growing industry facing labour shortages.
  • Build confidence in communication, teamwork, health and safety.
  • Progress to higher hospitality qualifications (e.g., NZ Certificate in Cookery Level 3, NZ Certificate in Food & Beverage Service Level 3 strands).

 

Subjects / Programme Structure

The programme covers a blend of practical cafés and restaurant skills through five key courses:

  1. Safety in Hospitality – Learn hazard identification, hygiene, safe work practices and food contamination prevention.

  2. Introduction to Barista Skills – Prepare and present espresso beverages using commercial machinery.

  3. Introduction to Baking – Make and present basic baked goods.

  4. Introduction to Cookery – Use frying, grilling, poaching and boiling methods; prepare sandwiches, wraps and pantry items.

  5. Food Service – Work in a team to plan, prepare and deliver a simple food service.

 

Disciplines or Specialisations

The focus is broad hospitality basics — there are no separate majors. However, graduates can move into specialised areas such as:

  • Barista
  • Kitchen Hand
  • Bakery Assistant
  • Restaurant Service Assistant

It also pathways into higher NZQA hospitality qualifications, including:

  • NZ Certificate in Cookery (Level 3 → Level 4 → NZ Diploma Level 5)

  • NZ Certificate in Catering Services (Level 3)

  • NZ Certificate in Food & Beverage Service (Level 3) with strands like Café Services, Restaurant Services, Barista, Bar Services, Buffet Services, etc.

 

Highlights & Benefits

  • Hands-on learning: You work in real kitchens and practice real skills.
  • Career preparation: Learn food safety, barista work, cookery and teamwork.
  • Industry relevance: Hospitality is growing strongly — projected employment rising over the next few years.
  • Pathways: Clear route into higher hospitality and food service training.
  • Practical teamwork: Final assessment involves preparing and delivering a team-led food service.

 

Career Outcomes

Graduates are prepared for entry-level roles in the hospitality industry such as:

  • Barista
  • Kitchen Hand
  • Bakery Assistant
  • Service Staff in cafés and restaurants

 

Visa Requirements (International Students)

If you want to study this course in New Zealand on a student visa, you should be aware:

  • Student Visa Required: You must secure a New Zealand student visa for on-campus study.
  • English Proficiency: Providers typically require evidence of English ability suitable for vocational study.
  • Health & Insurance: Proof of medical/health insurance is usually needed for visa applications.