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Introduction to Hospitality Skills (Café and Restaurant Services) (Level 2)
Future Skills is a Category 1 NZQA-accredited tertiary provider based in Auckland that offers industry-aligned programmes in hospitality, healthcare, construction, business, IT, and more. They focus on practical, hands-on learning to prepare graduates for entry-level work and further training. The hospitality programme is delivered with dedicated facilities including a fully equipped training kitchen at the Wiri / Manukau Campus.
Why Study This Programme (Student-Friendly Benefits)
This certificate is perfect for international students who want to:
- Start a career in hospitality, cafés, or food service.
- Learn practical food, beverage and basic service skills — including barista, cookery, café & restaurant basics.
- Gain skills that employers value in a fast-growing industry facing labour shortages.
- Build confidence in communication, teamwork, health and safety.
- Progress to higher hospitality qualifications (e.g., NZ Certificate in Cookery Level 3, NZ Certificate in Food & Beverage Service Level 3 strands).
Subjects / Programme Structure
The programme covers a blend of practical cafés and restaurant skills through five key courses:
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Safety in Hospitality – Learn hazard identification, hygiene, safe work practices and food contamination prevention.
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Introduction to Barista Skills – Prepare and present espresso beverages using commercial machinery.
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Introduction to Baking – Make and present basic baked goods.
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Introduction to Cookery – Use frying, grilling, poaching and boiling methods; prepare sandwiches, wraps and pantry items.
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Food Service – Work in a team to plan, prepare and deliver a simple food service.
Disciplines or Specialisations
The focus is broad hospitality basics — there are no separate majors. However, graduates can move into specialised areas such as:
- Barista
- Kitchen Hand
- Bakery Assistant
- Restaurant Service Assistant
It also pathways into higher NZQA hospitality qualifications, including:
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NZ Certificate in Cookery (Level 3 → Level 4 → NZ Diploma Level 5)
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NZ Certificate in Catering Services (Level 3)
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NZ Certificate in Food & Beverage Service (Level 3) with strands like Café Services, Restaurant Services, Barista, Bar Services, Buffet Services, etc.
Highlights & Benefits
- Hands-on learning: You work in real kitchens and practice real skills.
- Career preparation: Learn food safety, barista work, cookery and teamwork.
- Industry relevance: Hospitality is growing strongly — projected employment rising over the next few years.
- Pathways: Clear route into higher hospitality and food service training.
- Practical teamwork: Final assessment involves preparing and delivering a team-led food service.
Career Outcomes
Graduates are prepared for entry-level roles in the hospitality industry such as:
- Barista
- Kitchen Hand
- Bakery Assistant
- Service Staff in cafés and restaurants
Visa Requirements (International Students)
If you want to study this course in New Zealand on a student visa, you should be aware:
- Student Visa Required: You must secure a New Zealand student visa for on-campus study.
- English Proficiency: Providers typically require evidence of English ability suitable for vocational study.
- Health & Insurance: Proof of medical/health insurance is usually needed for visa applications.

