The significance of the increase in global mobility is unquestionable. In many workplaces, cultural diversity is currently the norm. Intercultural communication plays an important role in the functioning of societies, organisations and in individual performance. However, whilst working in a culturally diverse environment makes interpersonal, social and professional interactions more interesting and exciting, cross- cultural communication comes with its challenges.

 

This course provides participants with novel perspectives and methods for effective intercultural communication at work, strategic partnerships, inclusive leadership and global engagement. Our applied mode relies on the use of case studies to illustrate how intercultural communication works on the ground in global contexts. The programmes combine international case studies, student-led case studies and practical activities, based on the participants’ experiences. The applied focus is complemented by theory, research and practice-driven components, potentially linking African, Asian, Latin American and Caribbean, and Middle Eastern case studies to European and North American cultures and contexts. Students gain an understanding of the concepts and models related to intercultural communication and learn how to apply Equality, Equity, Diversity and Inclusion (EEDI) perspectives and digital literacy to develop equitable collaborations and partnerships with people from different backgrounds.

 

Upon successful completion of this course, participants will be able to communicate effectively within multicultural teams, showing an appreciation of different cultural perspectives and values; engage in collaborative learning and apply digital literacy and communicative features to produce a critical reflective account underpinned by a global outlook; relate the analysis of cultural diversity to different cultural perspectives in a variety of social and professional contexts; and design, analyse, reflect and present a project to diverse audiences using multiple media and platforms.