Tourism – Travel Operations (TTO)

Campus

Newnham

Duration

2 Semesters (8 Months)

Credential Awarded

Ontario College Certificate

School

Seneca Business

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

Learn more about Seneca’s program delivery options.

About the Program

This eight-month certificate program is designed to develop your skills and knowledge appropriate for an entry-level position in the tourism and travel industry. In this program, you will learn to proactively promote tourism and travel products and services, improve the quality of customer experience, and discover major global tourism attractions and destinations.

Skills

Throughout this program you will develop the following skills:

  • Strong communicators, extensive soft skills
  • Solid core knowledge and technical skills
  • Understand sector needs, including business management, analytics and technology
  • See the industry as a way of life and value lifelong learning
  • Globally savvy

Your Career

When you graduate from this program, these are the types of employers waiting for you:

  • Ground transportation

  • In-bound tourism

  • Ship and cruise service

  • Travel retailers and tour operators 

  • Ticket and counter agent

  • Marketing representative

  • Reservationist

  • Front desk clerk

  • Home-based travel counsellor

  • Convention/conference/meeting planner assistant 

  • Internet travel retailer

Affiliations/Associations

  • Association of Corporate Travel Executives (ACTE)

  • Association of Canadian Travel Agencies (ACTA)

  • Cruise Line International Association (CLIA) 

  • International Society of Tourism and Travel Educators (ISTTE)

  • Meeting Professionals International (MPI)

  • Travel Industry Council of Ontario (TICO)

  • Tourism Industry Association of Canada (TIAC) 

  • Tourism Toronto