Campus

Newnham

Duration

4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

School

Seneca Business

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This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

Learn more about Seneca’s program delivery options.

About the Program

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration.  Switching is seamless with a common first semester in both programs.

Graduates of Tourism – Services Management – Travel Services Specialization (TIS) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Honours Bachelor of Commerce – Business Management (BBM).

Skills

Throughout this program you will develop the following skills:

• Strong communicators, extensive soft skills

• Solid core knowledge and technical skills

• Understand sector needs, including business management, analytics and technology 

• See the industry as a way of life and value lifelong learning

• Globally savvy

Work Experience

Optional Co-op

Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.? In programs with limited co-op opportunities, additional academic requirements and a passing grade?on a communication assessment may be required for eligibility.? Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position. 

Review eligibility requirements for work-integrated learning

Field Placement

As part of your program credit hours, you will complete 150 hours of field placement in the third semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second semester courses before accepting a field placement position.

Study Abroad Opportunity

As a student of this program, you will benefit from Seneca’s affiliation with international educational institutions promoting student exchange programs, travelling seminars, and other international exchanges. 

Seneca is a member of the:

• Association of Canadian Travel Agencies (ACTA)

• Cruise Line International Association (CLIA)

• Meeting Professionals International (MPI)

• Association of Canadian Travel Agencies (ACTA)

• Association of Corporate Travel Executives (ACTE)

• Travel Industry Council of Ontario (TICO), and

• Tourism Industry Association of Canada (TIAC).