Office Administration – Health Services (MES)
Campus
Seneca@York, Seneca International Academy, Online
Duration
3 Semesters (12 Months)
Credential Awarded
Ontario College Diploma
School
This program is offered online and is also available in Seneca's hybrid delivery format for students at Seneca@York and the Seneca International Academy (SIA). With hybrid delivery, some coursework is online and some must be completed in person. Students choosing hybrid delivery at Seneca@York and SIA will need to come on campus to complete in-person learning requirements.
Learn more about Seneca’s program delivery options.
About the Program
This twelve-month diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Through practical, hands-on training you will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.
In three consecutive semesters, you will acquire the skills and knowledge usually offered in a four-semester program. This will allow you to complete the program and access the job market at non-traditional times.
Fluency in English is critical to your success in the program and medical environment. There is a strong focus on communicating effectively from the beginning of the program to graduation.
Required Keyboarding Speed
You must have a keyboarding speed of 50 words per minute to graduate from this program.
Skills
Throughout this program you will develop the following skills:
- Written communication
- Familiarity with medical terminology
- Transcription
- Organization and time management
- Problem-solving
- Scheduling and task coordination in a healthcare setting
- Proficiency in Microsoft Office applications and specialized medical software
Your Career
When you graduate from this program, these are the types of career options that you can explore:
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Medical office assistant
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Medical clinic assistant
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Medical receptionist
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Hospital unit clerk
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Ward clerk
Employment may be found in health-related setting like hospitals, family health centres, doctors’ offices, physio and occupational therapy clinics, medical laboratories, pharmaceutical companies, long-term care facilities, and government health agencies.
Affiliations/Associations
Through a partnership with the Association of Administrative Professionals (AAP), student members will have access to national and international resources, learning opportunities and up-to-date industry trends. Students and graduates of Seneca’s Office Administration programs can choose to develop their careers by pursuing a Canadian Certified Administrative Professional (CCAP) certification through the AAP.