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Financial Services – Client Services (FSA)
This two-year diploma program prepares you for entry-level roles on the front line of the financial services industry.
You will learn fundamental business principles and practices that will allow you to provide financial advice related to day-to-day banking, credit and mutual fund investments. You will have the opportunity to complete industry-demanded courses that will open career opportunities in the investment and property and casualty insurance industries. In addition to the customer service training that you will receive as part of this program, you will choose further courses in one of four areas (emotional intelligence, business ethics, negotiation strategies, or intercultural behaviour and communication) to enhance your professional skills.
Skills
Throughout this program you will develop the following skills:
- business administration
- communication
- computer literacy
- customer service
- negotiation
- presentation skills
- problem solving
- relationship building

