This eight-month graduate certificate program will prepare you for a career in global hospitality with applicable skills in sustainable leadership, project management and strategic decision-making. You will respond to the shift in economic and business management practices to reduce energy, lower carbon footprints and preserve the natural environment.

 

Through case studies and data analyses, you will develop and practise your knowledge of new service categories and market segments.

 

You will gain essential skills to implement innovative service models, predictive analyses and digital management.

 

Skills

Throughout this program you will develop the following skills:

• sustainable leadership
• service design and delivery
• cost management
• competitor and risk analysis