Campus

Newnham

Duration

4 Semesters (2 Years)

Credential Awarded

Ontario College Diploma

School

Seneca Business

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This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

Learn more about Seneca’s program delivery options.

About the Program

This exclusive two-year diploma program equips you with job-ready skills through experiential and hands-on learning for an exciting career in the airline industry.

You will learn about a flight attendant’s responsibilities, such as maintaining passenger safety and regulatory procedures. Through class work and practical exercises, you will build confidence in dealing with challenging passengers and emergency situations. You’ll develop an understanding of aircraft equipment and practice using it in both normal and emergency scenarios. A service-driven attitude will be fostered and supported by a safety-conscious focus, to effectively deal with a diverse range of duties on the ground and in-flight.

Most of the program's courses remain online. However, many are also offered in a hybrid format, which allows you to study online or on-campus to gain firsthand experience with airline safety and emergency equipment.

Uniform

As an aspiring industry professional, you will study and work in a Seneca branded uniform to help you be job-ready from the start. Uniforms are mandatory for any classes attended on campus and must be purchased at an additional cost.

Skills

Throughout this program you will develop the following skills:

• strong communication and extensive soft skills
• solid core knowledge and technical skills
• an understanding of sector needs, including business management, analytics and technology 
• see the industry as a way of life and value lifelong learning

Work Experience

Field Placement

As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects. We have built partnerships with WestJet, Cathay Pacific and a number of ground service providers at Pearson International Airport for this requirement.