Become an asset for any business with the knowledge and skills to be a problem solver. Perform financial calculations, learn the software to maintain administrative systems and develop your communication skills to a professional standard. This programme will set you up with an understanding of how businesses work and the skills to jump straight in.
 

What you will learn

•  Learn advanced Microsoft Word formatting skills
•  Produce specialist business documents
•  Understand business centre functions and systems
•  Complete financial transactions, including budget calculations and accounts receivable and payable
•  Improve your email and electronic diary management
• Advanced Excel and pivot tables
• Learn database management using Microsoft Access
• MYOB and Ace Payroll Learn about team dynamics, meeting procedures, taking minutes, diary and email management and workplace communication. You will gain a strong understanding of administrative services required to meet organisational objectives and how you can contribute. Look at responsibilities of administrators, how to liaise effectively with colleagues, clients and other stakeholders, and examine workplace practices, legislation and cultural diversity.