Emotional intelligence (EQ) is one of the most valuable leadership competencies in today's workplace. Strong emotional intelligence enables professionals to communicate effectively, build trust, resolve conflicts, and lead diverse teams with confidence and empathy.

By studying this programme, participants will learn to:

• Understand the five dimensions of emotional intelligence.
• Improve self-awareness and emotional self-management.
• Develop empathy and stronger interpersonal relationships.
• Strengthen leadership and communication skills.
• Apply emotional intelligence in negotiations and conflict resolution.
• Improve decision-making under pressure.
• Build resilient and high-performing teams.
• Foster collaboration and workplace trust.
• Apply emotional intelligence techniques through real-life case studies and practical exercises.

Subjects / Topics Offered (Programme Structure)

The workshop includes practical and interactive learning in areas such as:

• Introduction to Emotional Intelligence
• The Five Dimensions of Emotional Intelligence:
  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social Skills
• Emotional Intelligence in Leadership
• Emotional Intelligence in Conflict Resolution
• Emotional Intelligence in Negotiations
• Emotional Intelligence in Teamwork
• Managing Stress and Emotional Triggers
• Building Trust Through Emotional Awareness
• Role-playing Exercises
• Practical Business Case Studies
• Interactive Learning Sessions

Skills Developed

Participants develop practical competencies in:

• Emotional self-awareness
• Emotional regulation
• Empathy
• Assertive communication
• Relationship building
• Leadership
• Negotiation
• Conflict resolution
• Team collaboration
• Decision-making
• Stress management
• Workplace resilience

Disciplines / Specialisations Offered

The programme integrates concepts from several management disciplines, including:

• Leadership
• Human Resource Management
• Organizational Behaviour
• Business Communication
• Negotiation
• Conflict Management
• Change Management
• Team Management
• Executive Leadership
• Professional Development

Programme Highlights

• Intensive 2-day executive workshop
• Award of 1 ECTS Credit
• Flexible online and onsite learning
• Qualiopi-certified professional training
• Experiential learning approach
• Interactive role-playing and case studies
• Practical workplace application
• Industry-focused curriculum
• Designed for professionals, managers, entrepreneurs, HR leaders, and executives
• Strong emphasis on leadership, communication, and emotional resilience

Career Outcomes

Upon completion of the programme, participants can strengthen their expertise for roles such as:

• Human Resources Manager
• Team Leader
• Business Manager
• Leadership Development Manager
• Organisational Development Manager
• Management Consultant
• Executive Coach
• Business Development Manager
• Entrepreneur
• Senior Executive

Latest Updates

Recent highlights of the programme include:

• Available in online and onsite formats.
• Award of 1 ECTS Credit.
• Intensive 2-day executive workshop.
• Qualiopi-certified professional training.
• Updated curriculum focusing on emotional intelligence, leadership, conflict management, negotiation, empathy, and workplace communication.

Special Requirements

Applicants should note the following:

• Submission of a completed application.
• Required supporting documents.
• Admission interview (approximately 15 minutes).
• Payment of application, registration, or tuition fees upon acceptance.
• The workshop is primarily intended for professionals seeking to improve leadership, communication, and interpersonal effectiveness.