Our Leading, Following, and Speaking with Confidence course recognizes that the cornerstone of an organization's success is the effective leadership of its employees. Explore the various concepts and styles of leadership, the differences between leading and managing, and the leadership skills necessary for success in hospitality. Also examine contemporary leadership concepts with an emphasis on leadership issues, challenges within the hospitality industry, and global and multicultural themes. Take the opportunity to assess your current leadership style, skills, behaviours, and goals and to develop an action plan for your future leadership skills development. Learn and practice skills in effective communication, conflict resolution, negotiation, problem solving, networking, and leading through economic uncertainty. Enhance your leadership aptitude, communication style, and problem-solving skills through group activities, case studies, and literature reviews, and get the knowledge you need to meet the growing need for effective leadership and innovation in the hospitality industry.

 

Additional Information

Disclaimer: Continuing Education courses do not have a intersession (reading) week.