OntarioLearn description: This course will present, in detail, the principles of quality functions and how to select and implement those that are appropriate. Emphasis will be on the theory of self-control, motivation for quality and cost of quality, quality audit, vendor relations, customer relations, measurement control, control of non-conforming materials and corrective actions. The control of variables will be related to management, operator and the system dominant concepts.

 

Recommendations

You will have the most success in this course if you have already completed QC 9011 Fundamentals of Quality Assurance before you start this course.

 

Additional Information

Course Delivery Method:

This is an OntarioLearn online course delivered via the OntarioLearn Portal. Teacher support will be available via email, and technical support will be available via phone.