If you enjoy problem solving and like to understand how things work, then a career in Technical Support might be for you.

 

This programme builds upon the technical skills of the Certificate in Information Technology Technical Support, expanding on networking and computer systems.  

 

Learn how cables, servers and processors work with operating systems, networks and databases to deliver information technology technical support in a business environment,

 

With this qualification you can start your career in an entry-level Information Technology support role, or pathway into the second year of the Bachelor of Information Technology.