Service organisations are increasingly being asked by contractors, funders and governments to involve clients, communities and other stakeholders when designing and delivering services. The benefits of bringing these stakeholders together to ideate, deliberate, make decisions, implement and evaluate activities, are being seen across health and social services. However, the competencies and skills to do this in a meaningful and safe way are rarely a feature of existing and historical education programs in health and social care.

 

Key concepts of co-design, empowerment and collaboration will be examined, and legislative requirements will be reviewed. Co-design stages, models, frameworks, and risks will be presented and analysed using case studies.