Community care workers face various challenges when working with clients who display behaviours of concern such as aggression. Providing professional care to clients who may cause harm to themselves, the worker and/or to others can be difficult and very stressful. This online micro-credential provides an overview of common purposes and triggers associated with aggressive behaviour. Students will also learn some practical tips and strategies to help deal with challenging behaviours and maintaining positive relationships.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Career Opportunities

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Learning Outcomes

1. Identify purposes of aggressive behaviours
2. Recognise common triggers and behaviours of concern
3. Examine practical strategies to assist an individual's needs
4. Identify helpful strategies in promoting positive relationships.

Assessment

Online Quiz

Award

Digital Badge via Credly

Students can also download a Certificate of Completion, share to social media or add to a professional portfolio.