This online micro-credential outlines the nature of negotiation and the skills necessary for successful and effective negotiation in a business context. The micro-credential will examine the five principles established by Roger Fisher and William Ury's classic text on negotiation, Getting to Yes, and outline the five principles of negotiation described by these authors. An exploration of the methods used by pragmatic negotiators will be provided including the mediation of conflict, the provision of supporting evidence to persuade others of your position, and the promotion of realistic expectations.

This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.

Career Opportunities

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential , students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Learning Outcomes

1. Outline the role of negotiation in business settings
2. Identify if a win-win is always desirable in business negotiations
3. Describe which factors influence effective negotiation
4. Outline how managers handle different negotiation styles
5. Reflect on which negotiation strategies and tactics you might use to your advantage.

Assessment

Online Quiz

Award

Digital Badge via Credly

Students can also download a Certificate of Completion, share to social media or add to a professional portfolio.