This online micro-credential outlines the nature of negotiation and the skills necessary for successful and effective negotiation in a business context. The micro-credential will examine the five principles established by Roger Fisher and William Ury's classic text on negotiation, Getting to Yes, and outline the five principles of negotiation described by these authors. An exploration of the methods used by pragmatic negotiators will be provided including the mediation of conflict, the provision of supporting evidence to persuade others of your position, and the promotion of realistic expectations.

 

This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.