As the world changes and individuals are exposed to a wide variety of groups, expectations on managers increase. Not only is there an expectation that a manager will have knowledge in functional areas such as accounting, strategic marketing and the like, but also that they have managerial attributes, such as emotional and social intelligence. This online micro-credential will explore emotional and social intelligence as well as the use of non-verbal communication in assisting managers to improve communication and gain positive results in their business pursuits.

 

This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.