Process and Quality improvement in healthcare using the Model for Improvement, Lean, Six Sigma, Lean Six Sigma, and Person-centred improvement sciences. Enabling you to practice at the level of a Lean Six Sigma Black Belt within the Health System.

 

Internationally, many healthcare organisations are successfully using process and quality improvement methodologies to streamline processes, reduce cost, and most importantly improve the quality, experience of, and timely delivery of services to patients. When applied rigorously and throughout an entire healthcare organisation, improvement methodologies can have a positive impact on patients, their relatives, and staff. Although many improvement methodologies were developed in industry, health care is, in fact, a service industry, delivering care in extraordinarily complex organisations, with thousands of interacting processes. Many aspects of improvement methodologies, therefore, can and do apply to the processes of delivering care. Graduates of this programme have applied their learning successfully to improve experiences and outcomes for staff and patients in areas as diverse as Stroke Thrombolysis, Stroke Therapy, Patient Scheduling, Procurement, Data coding, ward, and unit design, Rehabilitation, Hip Fracture Pathways, Pharmacy, Pathology, Radiology, Cardiology, Cardiothoracic Surgery, Oncology, and Community Health.