Dental Office Administration

Develop the specialized skills and professionalism needed for a rewarding career as a dental office administrator. Learn how to manage essential systems, software and communications that keep a dental office running smoothly while supporting exceptional patient care.

 

Dental office administrators play a vital role in the seamless operation of a dental practice, applying a wide range of skills to: 

  • Maintain patient files and financial records using both paper and electronic management systems. 
  • Schedule appointments efficiently, optimizing the workflow for patients and dental professionals. 
  • Coordinate requests from patients and dental care professionals, creating a smooth, supportive experience. 
  • Facilitate clear communication, ensuring a client-centred practice that prioritizes patient needs. 

 

Is it for you? 

You may be well-suited for a career as a dental office administrator if you:

  • Are a people person with strong communication skills, able to connect with patients and staff effectively. 
  • Have customer service experience and take pride in delivering a positive, welcoming experience for every patient. 
  • Uphold a high level of professionalism and confidentiality. 
  • Possess excellent attention to detail and outstanding organizational skills to keep everything running smoothly. 
  • Thrive in a fast-paced environment, managing multiple tasks with ease and efficiency.