Professional Diploma in Customer Service
Benefits
- The course will provide students with practical workplace skills, which are relevant to businesses in the digital age.
- The course will be delivered by experienced, qualified teachers.
- Learn tools and techniques to evaluate customer service and plan to implement the most relevant strategy to a business.
- Develop a real-life operational plan focused on delivering tangible business benefits. Theory and practical based training to start your career in this field.
- Small class sizes, no more than 10 to make sure your individual and professional needs are met.
- Handbooks will be provided as part of the course.
- Students will gain a Professional Diploma in Customer Service to start their career within this sector.
- Internship opportunities can be presented to students that successfully complete this program
Who should attend?
This course is designed for students looking to gain further knowledge and skills needed to deliver excellent customer service in a variety of industries and contexts (services, tourism and hospitality, sales and marketing). This Diploma is considered suitable for students who have relevant experience in customer service and willing to improve their position within their workplace.
