SIT50116 Diploma of Travel and Tourism Management
The total Nominal Hours for the sequence listed below is 886.
| Code | Module/Unit of Competency |
Hours |
| CORE UNITS OF COMPETENCY | ||
| BSBDIV501 | Manage diversity in the workplace | 60 |
| SITTIND001 | Source and use information on the tourism and travel industry | 25 |
| SITXCCS007 | Enhance customer service experiences | 40 |
| SITXCCS008 | Develop and manage quality customer service practices | 30 |
| SITXCOM005 | Manage conflict | 20 |
| SITXFIN002 | Interpret financial information | 60 |
| SITXFIN003 | Manage finances within a budget | 30 |
| SITXFIN004 | Prepare and monitor budgets | 30 |
| SITXHRM003 | Lead and manage people | 60 |
| SITXMGT001 | Monitor work operations | 20 |
| SITXMGT002 | Establish and conduct business relationships | 60 |
| SITXWHS003 | Implement and monitor work health and safety practices | 30 |
| Total nominal hours for core units | 465 | |
| ELECTIVE UNITS OF COMPETENCY | ||
| SITTTSL002 | Access and interpret product information | 65 |
| SITTTSL005 | Sell tourism products and services | 35 |
| SITTTSL006 | Prepare quotations | 30 |
| SITTTSL007 | Process reservations | 30 |
| SITTTSL008 | Book supplier products and services | 20 |
| SITTTSL009 | Process travel-related documentation | 26 |
| SITXGLC001 | Research and comply with regulatory requirements | 80 |
| BSBITU306 | Design and produce business documents | 80 |
| SITHFAB002 | Provide responsible service of alcohol (unnamed) | 10 |
| SITHFAB005 | Prepare and serve espresso coffee (unnamed) | 30 |
| SITXFSA001 | Use hygienic practices for food safety | 15 |
| Total nominal hours for elective units | 421 | |
| Total nominal hours for the qualification | 886 | |
