Gain an awareness of the IT environment, appreciate the needs of users, be able to provide IT technical support, and operate within the applicable professional standards and practice as part of a team or independently with a broad level of supervision.

 

Courses

DIT5.001

Information Technology Operations

To enable students to apply fundamental IT technical support concepts and practice, and configure and administer systems and applications to meet organisational requirements.

DIT5.002

Fundamentals of Programming and Problem Solving

To enable students to apply the principles of software development to create simple working applications and use problem-solving and decision-making techniques to provide innovative and timely Information Technology outcomes.

DIT5.003

Professional Practice

To enable students to apply professional, legal, and ethical principles and practices in a socially responsible manner as an emerging IT professional, and apply communication, personal and interpersonal skills to enhance effectiveness in an IT role.

DIT5.004

Business Systems Analysis and Design

The student will be able to apply the fundamentals of information systems concepts and practice to support and enhance organisational processes and systems; and apply the fundamentals of interaction design concepts and practice to enhance interface design.

DIT5.005

Operating Systems and System Support

To enable students to select, install, and configure IT hardware and systems software and use graphical (GUI) and command line interfaces (CLI) to meet organisational requirements.

DIT5.006

ITechnical Support

To enable students to demonstrate an operational knowledge and understanding of IT service management, identify common issues related to IT security, and troubleshoot and resolve a range of common system problems.

DIT5.007

Introduction to Networks

To enable students to apply a broad operational knowledge of networking, and associated services and technologies to meet typical organisational requirements.

DIT5.008

Database Principles

To enable students to apply a broad operational knowledge of database administration to meet typical organisational data storage and retrieval requirements, and apply conceptual knowledge of cloud services and virtualisation.

 

Entry Requirements

• New Zealand Certificate in Information Technology Essentials (Level 4); or
• Equivalent knowledge, life skills, work experience or study

 

University Study Pathway

Complete the New Zealand Diploma in IT Support (Level 5) and pathway into the second year of the Bachelor of Science (Victoria University of Wellington) with majors in 

• Computer Science
• Computer Graphics
• Games or Artificial Intelligence 

 

Career Options

Graduates of this diploma will have the skills and knowledge to gain employment in roles such as computer technician, support officer, network administrator, network engineer, applications support analyst, and other entry level technical roles.

 

Further Study Options

The qualification also provides a pathway to a specialist Networking or Administration qualification. This may include:

• New Zealand Diploma in Systems Administration (Level 6)
• New Zealand Diploma in Networking (Level 6)
• New Zealand Diploma in Database Administration (Level 6)

Other possible pathways include under-graduate degree qualifications. This qualification may also equip learners to attempt optional industry certifications at the appropriate level and area of speciality.

 

Offering institute

This qualification is offered by WITT.