If you want to show and enhance the best of what tourism in New Zealand has to offer then the New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel is for you.

 

You will be able to work in the tourism or travel industry and provide visitor support and experience enhancement with the skills that you develop in this course.

 

The aim of the New Zealand Certificate in Tourism (Level 3) is to provide the tourism and travel industry with individuals who can support and enhance the visitor experience and through their skills and knowledge uphold the importance of tourism to the New Zealand economy.

 

The qualification will benefit the community by enhancing New Zealand tourism visitor experiences and bring economic benefits to the country.

 

You will learn:

• Customer service and sales skills
• Workplace practices
• Visitor experience enhancement and engagement
• Cross-cultural communication
• New Zealand tourist destinations
• Importance of the tourism and travel industry