This qualification covers the concepts and methods of quality management as a holistic framework. It also covers the contribution of various other disciplines to quality management.

The Postgraduate Diploma in Quality Systems focuses on raising your skills and knowledge in the following areas:

• quality management and its component aspects (inspection, quality control, assurance and continual improvement
• contemporary quality thinking and methods including statistical thinking, systems thinking, business excellence, lean and six sigma improvement
• the application of management theory to quality systems
• leadership in the context of modern organisational systems. 

Courses include quality systems design, lean management, six sigma statistical analysis, value chain management, quality improvement and research methods and skills.

A broad understanding

The Postgraduate Diploma will help you develop into a manager with an appreciation of the various functions that co-exist and inter-relate in a quality organisation. You’ll gain a practical awareness and broad appreciation of the role of these functions. You’ll be able to interact with and use them in an informed and effective manner to help control and improve manufacturing or service-oriented processes.

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals and have held senior roles in international industries.

Further study

If you are successful in this postgraduate diploma you may be able to progress to the Master of Quality Systems.