This programme focuses on developing critical awareness of and expertise in the following areas:

• quality management and its component aspects (inspection, quality control, assurance and continual improvement).
• contemporary quality thinking and methods including iso systems, statistical thinking, systems thinking, business excellence, lean and six sigma improvement.
• the application of management theory to quality systems
• ability to conduct self-directed research in an aspect of quality management theory or practise
• research methods
• management of people undertaking quality projects and the people-related aspects of quality programme implementation.

Topics you will study include quality systems design, lean management, six sigma statistical analysis, value chain management and quality improvement. You will learn how to undertake in-depth research, followed by your own in-depth research (thesis) on an area of interest to you.

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals, and have experience in senior roles across many industries. 

Contemporary, relevant learning

The Master of Quality Systems gives you a comprehensive understanding of a quality-systems oriented organisation. You will learn the tools and techniques used within the context of management and leadership of modern organisational systems. You’ll gain an in-depth insight into the most recent thinking and related approaches in this area.