This programme is ideal for students who want to develop advanced front-of-house hospitality skills and build a career in restaurants, cafés, hotels, bars, resorts, and other hospitality businesses. The qualification focuses on restaurant food service, beverage service, customer experience, and hospitality operations while providing practical workplace learning.

Key Reasons to Choose This Programme

• Nationally recognised NZQA Level 4 qualification.
• Specialise in professional restaurant service.
• Gain advanced food and beverage service skills for hospitality environments.
• Learn customer service excellence and hospitality service standards.
• Study in purpose-built hospitality training facilities.
• Benefit from embedded work experience alongside on-campus workshops.
• Suitable for both current hospitality employees and new learners.
• Learn responsible alcohol service and licensed premises legislation.
• Strong pathway to higher-level hospitality qualifications.
• Excellent employment opportunities within New Zealand's hospitality industry.

Programme Structure

Students complete three compulsory courses (60 credits).

HOSP4201 – Hospitality Service Standards (20 Credits)

Students learn to:

• Apply hospitality service standards.
• Deliver excellent customer service.
• Maintain food safety and workplace health and safety.
• Identify and manage workplace hazards.

HOSP4202 – Restaurant Food Service (20 Credits)

Topics include:

• Restaurant menu components and design.
• Professional food service techniques.
• Restaurant operations.
• Standard operating procedures.

HOSP4203 – Restaurant Beverage Service (20 Credits)

Students develop knowledge and practical skills in:

• Beverage service operations.
• Licensed premises legislation.
• Responsible service of alcohol.
• Hospitality compliance requirements.

NZQA Unit Standards Included

Students also complete unit standards covering:

• Sale and Supply of Alcohol Act 2012
• Host responsibility requirements for duty managers of licensed premises

Subjects / Topics Covered

Students develop practical skills in:

• Hospitality customer service
• Restaurant operations
• Food service techniques
• Beverage service
• Menu knowledge
• Restaurant procedures
• Responsible alcohol service
• Hospitality legislation
• Food safety
• Health and safety
• Customer experience
• Communication skills
• Hospitality professionalism
• Workplace compliance
• Teamwork and service excellence.

Disciplines / Specialisations Offered

This qualification is offered in the:

• Restaurant Service Strand

The programme focuses on:

• Restaurant Service
• Food and Beverage Operations
• Hospitality Customer Service
• Beverage Service
• Licensed Hospitality Operations
• Front-of-House Hospitality.

Programme Highlights

• NZQA Level 4 qualification
• 60-credit nationally recognised certificate
• 16-week full-time programme
• Approximately 3 study days per week
• Purpose-built hospitality training facilities
• Practical restaurant service training
• Embedded workplace experience
• Experienced hospitality lecturers
• Training in food, beverage, and customer service
• Responsible alcohol service and licensing legislation included
• Strong pathway to Level 5 hospitality qualifications
• Industry-focused curriculum designed for immediate employment.

Career Outcomes

Graduates may find employment as:

• Food Server
• Restaurant Waitstaff
• Food and Beverage Attendant
• Restaurant Supervisor
• Café Supervisor
• Banquet Attendant
• Beverage Service Attendant
• Front-of-House Team Leader
• Hospitality Service Assistant
• Quick Service Restaurant Shift Supervisor

Latest Updates / Special Requirements

• International students are required to study on campus; online study is not available.
• The programme includes embedded workplace experience together with practical workshops.
• Recognition of Prior Learning (RPL) is available for eligible applicants.
• Programme fees are indicative for the current academic year and exclude the Compulsory Student Services Fee (CSSF).
• Programme delivery is subject to minimum enrolment numbers and academic approval.

Visa Requirements

International students wishing to enrol in this programme generally require a New Zealand Fee Paying Student Visa.

Applicants typically need:

• An Offer of Place from MIT.
• Proof of tuition fee payment or payment arrangements.
• Evidence of sufficient funds to cover tuition and living expenses.
• A valid passport.
• Proof of English language proficiency.
• Medical examination and chest X-ray (if required).
• Police clearance certificate (where applicable).
• Approved health and travel insurance.
• Compliance with all Immigration New Zealand student visa requirements.